kokoclick Pets Policy

Last Updated: 16 November 2025

Summary (non-binding)

This Pets Policy ensures high animal welfare standards for all pet-related ads on kokoclick.co.uk. It complies with UK-wide laws (e.g., Animal Welfare Act 2006, microchipping regulations, Lucy’s Law) and PAAG Minimum Standards. Key rules: non-licensed users limited to 2 rehoming ads per 12 months; pets must be 8+ weeks old, microchipped where required, and rehomed locally with in-person visits; no shipping, swaps, holiday gifting, or third-party sales. Report violations via the “Report Ad” button or customerservice@kokoclick.co.uk. Non-compliance may lead to ad removal or account suspension.

Table of Contents

1. Introduction
2. Scope and Compliance
3. Definitions
4. Rehoming Limits and Licensing
5. Age and Weaning Requirements
6. Microchipping and Health Documentation
7. Photos and Descriptions
8. Pricing and Prohibited Practices
9. Location, Visits, and Shipping
10. Breeding and Stud Services
11. Pet Wanted Ads
12. Imported and Exotic Pets
13. Restricted and Prohibited Pets
14. Pet-Related Items
15. Fish Policy
16. Amphibian Policy
17. Reptile Policy
18. Bird Policy
19. Horse Policy
20. Enforcement and Reporting
21. Tips for Responsible Ads
22. Contact Us

1. Introduction

kokoclick is committed to promoting responsible pet ownership and preventing animal cruelty, exploitation, or illegal trade. This Pets Policy applies to all advertisements involving live animals, rehoming, breeding, or pet-related items on kokoclick.co.uk (the “Site”). All pet ads must comply with this Policy, our Terms and Conditions, and applicable UK laws, including devolved regulations in England, Scotland, Wales, and Northern Ireland. We follow the Pet Advertising Advisory Group (PAAG) Minimum Standards (paag.org.uk) and guidance from the RSPCA, Dogs Trust, and Blue Cross. By posting a pet ad, you confirm that you are the legal owner or authorised agent and that the animal is rehomed in its best interest.

2. Scope and Compliance

This Policy covers:

1. Dogs, cats, small mammals (rabbits, guinea pigs, etc.), horses, birds, reptiles, amphibians, fish, and invertebrates.
2. Rehoming, sale, or free transfer of live animals.
3. Breeding, stud services, and clutch ads.
4. Pet-related equipment and services (where relevant).

You are solely responsible for ensuring your ad meets:

1. Animal Welfare Act 2006 (and equivalents).
2. The Microchipping of Dogs (England) Regulations 2016 / Cats (England) Regulations 2023 / Horses (England) Regulations 2023 (and regional laws).
3. Lucy’s Law (no third-party sales of puppies/kittens under 6 months).
4. Dangerous Dogs Act 1991, CITES, and Dangerous Wild Animals Act 1976.

We may remove ads or suspend accounts without notice for violations.

3. Definitions

1. Rehoming: Transferring ownership of a pet, with or without a fee.
2. Clutch: Offspring from the same parents laid/hatching at the same time.
3. Licensed Breeder: Holds a valid licence under The Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018 or regional equivalent.
4. Third-Party Sale: Selling on behalf of someone else (prohibited under Lucy’s Law).

4. Rehoming Limits and Licensing

1. Non-licensed users: Maximum 2 rehoming ads per 12 months across all accounts linked to you (we monitor via email, IP, and payment data).
2. Licensed breeders: Must display full licence number, issuing authority, and expiry date in every ad. Provide proof on request.
3. One ad may cover an entire clutch (all animals shown). Multiple clutches require separate ads.
4. PAAG Compliance: Include your full name and address in the ad for buyer verification.

5. Age and Weaning Requirements

1. Puppies, kittens, and small mammals must be at least 8 weeks old, fully weaned, and independent before rehoming.
2. Ads for younger animals must state: “Available from [date] when 8 weeks old”.
3. No ads before birth (e.g., “puppies due in 3 weeks”).
4. Birds: Fledglings must be fully weaned, able to eat independently, and perching confidently (typically 8–12 weeks depending on species).
5. Foals: Must be weaned at 6 months and microchipped.

6. Microchipping and Health Documentation

1. Dogs (England, Wales, Scotland, NI): Must be microchipped before 8 weeks and registered to the seller.
2. Cats (England only): Must be microchipped before 20 weeks.
3. Horses (UK-wide): Must be microchipped by 6 months old or within 30 days of arrival in UK, and registered on Central Equine Database (CED).
4. Ad requirements: a. Include microchip number, UIN (Unique Identification Number), and passport issuer (e.g., PIO – Passport Issuing Organisation). b. Confirm transfer to new owner via CED update.
5. Provide proof of: a. Vaccinations (flu/tetanus every 6–12 months for horses; core vaccines appropriate to species). b. Worming/deworming schedule. c. Farrier records (shod every 6–8 weeks for horses). d. Dental check (annually for horses). e. Vet health certificate (recommended for sale).
6. Pregnant animals/mares: Only with vet certificate confirming safe rehoming and foaling plan.

7. Photos and Descriptions

1. Use recent photos (taken within 14 days) showing the actual animal(s).
2. For clutches: Include photo of parent(s) with offspring where possible.
3. Descriptions must include: a. Breed, height (hands for horses), age, sex, colour, markings. b. Temperament, training level, vices (e.g., cribbing, weaving for horses). c. “Not available as a gift” (PAAG requirement).
4. No stock images, filters, or misleading visuals.

8. Pricing and Prohibited Practices

1. State a clear price (£0 for genuine rehoming).
2. Prohibited: a. Swapping animals. b. Advertising as holiday/birthday/Christmas gifts. c. “Free to good home” without vetting (use rehoming fee to cover costs). d. Prices that encourage impulse buying (justify with care/vet costs).
3. Fees should reflect microchipping, vaccinations, farrier care, and neutering.

9. Location, Visits, and Shipping

1. Local rehoming only (~50 miles recommended).
2. Buyers must visit the animal’s current home/yard to assess environment and suitability.
3. Trial period allowed for horses (max 7 days, with loan agreement).
4. No shipping, courier, or lorry delivery — must be collected in person with suitable transport.
5. Seller must be the owner or authorised keeper (no agents).

10. Breeding and Stud Services

1. Breeding ads: Only by licensed breeders with full licence details.
2. Stud services: Prohibited unless part of licensed operation and advertised with stallion passport and health records.
3. Mares/stallions must be over 3 years old for breeding.
4. No promotion of unlicensed or backyard breeding.

11. Pet Wanted Ads

1. Prohibited to prevent misuse (e.g., bypassing welfare checks, unethical sourcing).
2. Use “For Sale/Rehoming” ads only.

12. Imported and Exotic Pets

1. Imported pets/horses: Only under Tripartite Agreement (TPA) or High Health Status with: a. Valid equine passport. b. Health certificate (CEM, EVA, EIA negative). c. No sales within 30 days of entry.
2. CITES species (e.g., Przewalski’s horse, parrots): Must display Article 10 certificate.

13. Restricted and Prohibited Pets

Banned in all ads:

1. Breeds under Dangerous Dogs Act 1991 (Pit Bull Terrier, etc. — see gov.uk).
2. Dogs with docked tails or cropped ears (unless vet-documented medical need).
3. Declawed cats, wing-clipped birds, or debarked dogs.
4. Horses intended for slaughter, export for meat, or racing under 2 years.
5. Animals with untreated sweet itch, laminitis, or colic history without full disclosure.
6. Animals for fighting, racing, or experimentation.
7. Live feeder animals (except ethically farmed insects).
8. Species requiring Dangerous Wild Animals Act licence without proof.

14. Pet-Related Items

Prohibited:

1. Prong, choke, shock, or spray collars.
2. Prescription medicines or contraceptives.
3. Equipment promoting unlicensed breeding (e.g., AI kits without vet qualification, whelping boxes with stud ads).
4. Live traps or snares.

15. Fish Policy

1. No shipping or courier delivery (fish must be collected in person).
2. Local rehoming only (~50 miles) to minimise stress.
3. Buyer must visit to inspect tank setup and fish health.
4. No third-party sales — seller must be the current owner.
5. Ads must include tank size, water parameters (tested within 48 hours), filtration, heating, lighting, substrate, and stocking levels.
6. Fish must be free of visible disease and quarantined for 4 weeks if from mixed tanks.
7. Provide recent photo of actual fish in current tank (no stock images).
8. Prohibited: impulse sales, bowl sales, dyed/tattooed fish, wild-caught natives without permit.
9. Fish may be sold with full setup only unless buyer proves suitable tank.

16. Amphibian Policy

1. No shipping — highly stress-sensitive.
2. Local rehoming only (~50 miles).
3. In-person viewing mandatory.
4. No third-party sales.
5. Counts toward 2 rehoming ads per 12 months (clutches = one ad).
6. Ads must include enclosure details, temperature/humidity gradient, UVB, water quality.
7. Amphibians must be quarantined for 6 weeks and free of disease.
8. Prohibited: impulse sales, tiny enclosures, wild-caught UK natives without licence.
9. Must be sold with full setup.

17. Reptile Policy

1. No shipping — temperature/stress risk.
2. Local rehoming only (~50 miles).
3. In-person viewing mandatory.
4. No third-party sales.
5. Counts toward 2 rehoming ads per 12 months (clutches = one ad).
6. Ads must include enclosure size, temperature gradient, UVB, humidity, hides.
7. Reptiles must be quarantined for 6 weeks and free of mites/MBD/parasites.
8. Prohibited: impulse sales, rack keeping, live feeding (unless necessary), co-habiting incompatibles.
9. Must be sold with full setup.

18. Bird Policy

1. No shipping or courier delivery.
2. Local rehoming only (~50 miles).
3. In-person collection and viewing mandatory.
4. No third-party sales.
5. Counts toward 2 rehoming ads per 12 months (clutches = one ad).
6. Ads must include cage/aviary size, perches, toys, diet, lighting.
7. Birds must be quarantined for 30 days and free of disease.
8. Prohibited: impulse sales, tiny/round cages, wing clipping, wild-caught UK natives without licence.
9. Must be sold with full setup unless buyer provides photo proof of suitable aviary.

19. Horse Policy

1. No shipping or lorry delivery (except with equine transport certificate if commercial).
2. Local rehoming only (~50 miles).
3. In-person viewing and trial ride mandatory.
4. No third-party sales.
5. Counts toward 2 rehoming ads per 12 months.
6. Ads must include height, passport/UIN/microchip, health records, vices.
7. Horses must be quarantined for 30 days if from mixed yard.
8. Prohibited: impulse sales, unbacked horses under 3 years for riding, tethering without daily checks.
9. Must be sold with full tack/passport unless buyer provides photo proof of suitable yard/transport.

20. Enforcement and Reporting

1. We use automated filters and manual reviews.
2. Report violations via “Report Ad” button or email.
3. Consequences: a. First violation: Warning + ad removal. b. Repeated: Account suspension (7–30 days). c. Severe/illegal: Permanent ban + report to authorities.
4. Appeals: Email within 7 days with evidence.

21. Tips for Responsible Ads

1. Use clear, descriptive titles.
2. Provide detailed description (health, temperament, requirements).
3. Include multiple recent photos showing conformation and environment.
4. Ask buyers about experience and facilities.
5. Follow relevant welfare organisation guidance.

22. Contact Us

Email: customerservice@kokoclick.co.uk Postal: kokoclick, 7 Stara Planina, Gradishte Village, 5435 Sevlievo, Bulgaria

Resources:

• PAAG Standards
• British Horse Society
• Parrot Society UK
• British Bird Council
• OATA Aquatic Care

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